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USEFUL
EXPRESSIONS:
* Description of a hotel:
Location:
-
The hotel is located on the
outskirts (= not in the city center)
of .........
- It
is only 20 minutes from ....
-
We
run a courtesy bus (= free of charge) from the airport to the hotel.
-
It offers ideal location, close to all major business attractions.
- It
has a unique location .....
- It
is situated in ....... within easy reach of the stores, museums and
....
- It
is situated close to ...... with wonderful views over ....
-
It
is easily accessible from ....
About accommodation:
-
The
hotel offers a total of 150 single, double and family bedrooms, each
with its own private bathroom or shower, colour TV, radio, telephone
and mini-bar.
- All
....rooms have separate lounging, sleeping and dressing areas, bath,
shower, colour TV, in-room films, data port, Internet access,
direct-dial telephone and complimentary breakfast.
| Business Facilities
|
Hotel Facilities
|
Room Facilities
|
Leisure Facilities
|
| secretarial service |
bar |
air-conditioning |
fitness |
| restaurant |
24-hour room service |
cable/satellite TV |
sauna |
| |
parking |
television |
swimming pool |
| |
no smoking rooms |
telephone |
sports ground |
| |
children's club |
safe in room |
whirlpool |
| |
handicapped facilities |
minibar |
live entertainment |
| |
executive Floors |
hairdryer |
sauna + jacuzzi |
| |
conference centre |
tea/coffee making facilities |
floodlit tennis court |
| |
lift |
laundry service |
disco |
| |
free garage space |
trouser press (irons your trousers) |
gift shop |
| |
balcony |
beauty salon |
newspapers |
Sample letter/telephone conversation - Phrases
Phrases of customers:
I have been given your name/telephone
number and address by.....
I saw your advertisement in .....
Could you please send me a brochure
of your hotel?
Let me know your terms for ..... bed and breakfast
half board
full board
Tell me whether there is an extra charge for ....... a car park
an extra bed
a single room
I would be interested in finding
out if.....
all
rooms have a balcony?
you have reductions for children?
you have family arrangements?
the rooms are
equipped with a shower/toilet/bathtub?
where the hotel
is located?
I am enclosing an addressed envelope
for your convenience.
Please reply to the following email-address:
Phrases for staff in a hotel:
Can/May I help you?
Do you have a reservation?
Who is the reservation for?
The rate is ...... for a double with bathroom.
Can you give a deposit, please.
The price includes bed and breakfast.
V.A.T. is included in the price.
Would you like to register?
What name is it?
Could you spell the name, please?
The porter will show you to your room.
Have a pleasant stay in ..... sir, madam.
Date of birth
nationality
How long will you be staying?
Could you sign here?
How will you be paying?
Here is your key, your key card.
Have a pleasant stay in .... sir, madam.
Itīs within walking distance from the station.
Itīs a short distance from the center.
Itīs about ten miles from the airport.
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